These terms and conditions of sale govern the relationship between LUZEM STORE and any person placing an order via the website www.luzemstore.com.
1. Products:
All products are personalized according to the customer's choices. The images displayed are for illustrative purposes only and may vary slightly in appearance.
2. Orders:
All orders placed imply unreserved acceptance of these terms and conditions.
3. Payment:
Payment is secured via Stripe. No order will be processed without payment confirmation.
4. Delivery:
Delivery times are estimates. LUZEM STORE cannot be held responsible for delays caused by carriers.
5. Right of withdrawal:
In accordance with Article L221-28 of the French Consumer Code, personalized products are not eligible for the right of withdrawal.
6. Claims:
If you notice an error on our website, please contact us within 48 hours of receipt at luzem.store@gmail.com.
7. Governing Law:
These terms and conditions are governed by French law. In the event of a dispute, the French courts shall have exclusive jurisdiction.
